Legal & Privacy

ICON Conveyor Belting Ltd is the controller of personal information you provide when contacting us through this website. Our contact details and registered office are listed above. We may collect your name, company, email address, telephone number, site location, belt requirements, urgency and the contents of your message. We use this information to respond to enquiries, assess requirements, prepare quotations and arrange requested services. Where you are a prospective individual customer, our lawful basis is taking steps at your request before entering a contract. For business contact information, we rely on our legitimate interests in responding to enquiries and communicating with customers, taking account of your rights. Please provide only information needed for your enquiry and avoid including sensitive personal information. We normally retain unsuccessful enquiries for six months after the last contact, then delete or anonymise them. Where an enquiry becomes an order, we retain the relevant customer and accounting records for applicable legal and tax requirements, following our accountant’s advice. Access is limited to people who need the information to handle your enquiry and service providers supporting the website, enquiry handling and email. Our website and enquiry form are provided through Framer, and our sales email is provided through Google Workspace. Framer’s published Data Processing Addendum provides for overseas processing and describes adequacy decisions, standard contractual clauses and the UK International Data Transfer Addendum where applicable. Google’s Cloud Data Processing Addendum applies to our Google Workspace service. It allows processing in countries where Google or its subprocessors maintain facilities and provides for recognised transfer mechanisms or standard contractual clauses as applicable. Contact us for further information about the safeguards applicable to your information. We may disclose information where required by law. The website owner has confirmed that no analytics or advertising scripts, tracking integrations or third-party embeds have been added. Browser checks reported by the owner found no cookies or local or session storage entries for iconbelting.co.uk before or after a test enquiry. Providing information is voluntary, but without sufficient contact and job details we may be unable to respond or quote. Depending on the circumstances, you may request access, correction, erasure, restriction or portability of your information, and object to processing based on legitimate interests. Contact sales@iconbelting.co.uk to exercise your rights or raise a concern. You may complain to the UK Information Commissioner’s Office at ico.org.uk. This notice will be updated if our processing changes.